The 5 Best Virtual Phone Number Providers [Free & Paid options]

These days, virtual phone numbers are a must-have for any company or individual that wants to appear credible and trustworthy. A physical phone line is not required to make or receive calls with these numbers. Virtual phone lines can provide flexibility, convenience, and cost savings to anybody who uses them, including business owners, remote workers, and frequent travellers.

With so many options, it might be difficult to select the best virtual phone number service for your requirements. That's why we've done the legwork for you and identified the top 5 services offering virtual phone numbers. This article will provide a summary of these companies and their offerings, as well as a comparison of their advantages and disadvantages. Hopefully, by the time you reach the end of this piece, you'll have a firm grasp on how to identify the top virtual phone number service for your requirements, be they professional or personal. Let's dive in right now!

How to choose the best Virtual Phone Number provider?

The market is flooded with virtual phone number providers, making it difficult to pick the finest one. Here are a few important considerations to keep in mind when choosing a virtual phone number service:

1. Features: Search for a virtual phone number service that provides the functions essential to the smooth operation of your organisation. Call forwarding, call recording, voicemail transcription, and auto-attendant services are some frequent extras. How important certain features are to you will depend on the kind and scale of your firm.
2. Integration: Look for a virtual phone number supplier that interfaces with the other company tools you use, such as customer relationship management or marketing automation software. By facilitating better communication and streamlining processes across departments, integration helps businesses run more smoothly.
3. Call Quality: The quality of calls made with a virtual phone number is a key factor in determining its usefulness. Choose a service that allows you to make crystal-clear calls even when your internet connection is slow. Before committing to a service provider, it's a good idea to check out their call quality.
4. Customer Support: Customer service is essential in the event that you have any technical difficulties or have any inquiries concerning your virtual phone number. You should find a service that has representatives available at all hours of the day and night and that communicates with customers in many ways (phone, email, and perhaps even live chat).
5. Pricing: The price tag is a major consideration when selecting a virtual phone number supplier. Try to choose a service that doesn't bury the costs of anything or lock you into a lengthy commitment. Explore various service providers' pricing structures to find one that works within your budget.

You can pick a virtual phone number provider that works well for your business and your customers by thinking about these things.

How can I get a free UK virtual number?

Establishing a presence in the UK without really being there is possible thanks to free UK virtual numbers. Some options for obtaining a free virtual phone number in the UK are listed below:

• Google Voice: With Google Voice, you can get a free virtual phone number in the UK and use it to make and receive calls, SMS, and voicemails from any phone, anywhere in the globe. In order to sign up, all you need is a Google account.
• MySudo: MySudo is an app that prioritises privacy by providing free UK virtual phone numbers and other services like encrypted messaging and email. MySudo allows you to set up many virtual phone numbers for various uses.
• Telos: In addition to providing free UK virtual phone numbers, Telos also includes call recording and caller ID in its app. Telos allows you to utilise a virtual phone number to make and receive calls and texts.

Expand your professional and personal spheres without breaking the bank by securing a free UK virtual number. Think about it, then pick the one that works best for you.

The Best Virtual Phone Number providers [Our picks]

We've collated our list of best Virtual Phone service providers right here in case you're running short of time:

1. MightyCall - MightyCall is a cloud-based telephone service packed with tools to improve workplace communication. The virtual phone number provided by MightyCall enables businesses to make and receive calls, texts, and voicemails from any location.
2. Grasshopper - In order to help organisations better manage their communications, Grasshopper provides a number of virtual phone system capabilities. Companies can get a virtual phone number from Grasshopper and use it to make and receive calls, texts, and voicemails regardless of their physical location.
3. Talkroute - Talkroute is a virtual phone system with several useful features for improving the efficiency of company conversations. Talkroute is a virtual phone system that allows businesses to set up a local phone number and receive calls, texts, and voicemails at that number regardless of their physical location.
4. Dialpad - As a virtual phone system hosted in the cloud, Dialpad provides a number of useful tools for improving the way organisations handle their communications. Dialpad provides companies with virtual phone numbers that may be used for international calling, texting, and voicemail.
5. Nextiva - Nextiva is a cloud-based virtual phone system with a number of useful features for improving the efficiency of company conversations. You may get a Nextiva virtual phone number for your business and use it to make and receive calls, SMS, and voicemails from any phone, anywhere in the globe.

Next, let's dive into each provider and examine:

• Who they are
• Some of the best features of the platform
• The pros
• The cons

1. MightyCall

MightyCall is a cloud-based telephone service packed with tools to improve workplace communication. The virtual phone number provided by MightyCall enables businesses to make and receive calls, texts, and voicemails from any location. Call forwarding, voicemail transcription, and auto-attendant services are just a few of the ways in which this technology may help organisations save time and provide better customer care.

MightyCall also provides a mobile app for managing your virtual phone system from anywhere. If you're a business owner or telecommuter, MightyCall can help you set up a reliable and professional phone system.

Features of MightyCall

1. Call Routing: MightyCall's call routing features allow organisations to direct incoming calls to various locations and employees based on a variety of factors, including but not limited to time of day, caller ID, and the number called.
2. Voicemail Transcription: Voicemails are transcribed into text by MightyCall, making it easier for businesses to read and reply to messages. In addition to facilitating efficiency, this function can also improve businesses' level of organisation.
3. Auto-Attendant: With MightyCall's auto-attendant feature, organisations may set up a virtual receptionist who welcomes callers and transfers them to the proper department or staff. With this improvement, businesses may better attend to their clients' needs in a timely and expert manner.
4. Call Recording: It is possible for businesses to record calls made through MightyCall and keep those recordings for future reference with the help of call recording. With this function, firms may better assist customers, educate workers, and settle legal disputes.
5. Mobile App: MightyCall has a mobile app that lets consumers control their PBX from their smartphones. Notifications of incoming calls and texts, call forwarding, and text-to-voicemail are only few of the functions provided by this software. The app allows companies to maintain contact with their consumers and respond to their inquiries even when they are not physically in the office.

Pros of MightyCall

• Flexibility: MightyCall's pricing and feature options are versatile enough to accommodate enterprises of varying sizes and needs. Whether a company need basic call forwarding or an elaborate virtual phone system with several extensions and departments, the system may be tailored to fit their specific requirements.

• Ease of Use: Setup and operation of MightyCall require no special training or knowledge on the part of business owners. It has a simple interface that lets customers control their virtual phone system from any computer or mobile device. In addition, users can reach out to MightyCall's helpful customer support staff at any time, day or night.

• Cost-effective: MightyCall's pricing plans are low-priced and easy-to-understand; there are no surprises or minimum commitments. Call routing and voicemail transcription are just two of the time- and labor-saving tools available through the system, which may help organisations save money. For added convenience, MightyCall provides a risk-free demo period before requiring users to sign up for a premium plan.

Cons of MightyCall

• Limited International Coverage: Virtual phone numbers from MightyCall are only accessible from within the United States and Canada. For international coverage, businesses may need to switch virtual phone number providers.

• Mobile App Limitations: While MightyCall does provide a mobile app, it is missing some functionality seen in the web interface. For instance, organisations that need to operate their virtual phone system on the go may be constrained by the absence of certain complex call routing options from the mobile app.

• Integration Limitations: There is a shortage of integration options; while MightyCall does support major business applications like Slack, for example, it does not provide as many connectors as competing virtual phone number providers. This can be a problem for companies that need specific tools or advanced integration features.

2. Grasshopper

In order to help organisations better manage their communications, Grasshopper provides a number of virtual phone system capabilities. Companies can get a virtual phone number from Grasshopper and use it to make and receive calls, texts, and voicemails regardless of their physical location. Call forwarding, voicemail transcription, and automated greetings are just a few of the ways in which this technology may help businesses present themselves more professionally to their clients.

To further facilitate remote administration of the telephony infrastructure, Grasshopper provides a mobile app. If you own a small business or work remotely, Grasshopper can help you maintain contact with your clients and respond quickly to their needs.

Features of Grasshopper

1. Call Forwarding: Because to Grasshopper's call forwarding capabilities, businesses can make sure that calls are always handled quickly, even when staff members are out of the office.
2. Voicemail Transcription: Grasshopper's Voicemail Transcription Service converts audio messages left for businesses into text that can be read and responded to in a more timely fashion. In addition to facilitating efficiency, this function can also improve businesses' level of organisation.
3. Professional Greetings: Grasshopper gives businesses the option to record their own professional voiceovers and music to play during greetings for their virtual phone system. Businesses can boost their credibility and client service with the help of this function.
4. Mobile App: Grasshopper's mobile app makes it possible to control your virtual phone system from anywhere. Notifications for incoming calls and texts, call forwarding, and text-to-voicemail translation are just some of the functions this software provides. The app allows companies to maintain contact with their consumers and respond to their inquiries even when they are not physically in the office.
5. Integration: Grasshopper may be integrated with other major corporate apps including Google Workspace, Slack, and Zapier. As a result, firms may better coordinate their processes and enhance their lines of communication.

Pros of Grasshopper

• Professional Image: Grasshopper's virtual phone system helps companies appear more established to their clients than they actually are. A firm can develop a reliable and trustworthy line of communication with tools like personalised greetings and voicemail transcription.

• Easy to Use: Convenient for Businesses Without Tech Know-How: Grasshopper may be set up and used with minimal effort. It has a simple interface that lets customers control their virtual phone system from any computer or mobile device. Users can reach out to Grasshopper's support team at any time, day or night.

• Budget-Friendly: Grasshopper's pricing is simple and straightforward; there are no surprises or minimum commitments. Call forwarding and voicemail transcription are just two of the time- and labor-saving tools available to organisations through this system. A free trial version of Grasshopper is available for businesses to use before deciding on a premium subscription.

Cons of Grasshopper

• Limited International Coverage: Grasshopper only offers virtual phone numbers for use in the United States, Canada, and Puerto Rico, so its international coverage is limited. For international coverage, businesses may need to switch virtual phone number providers.

• Limited Customization Options: While Grasshopper does allow customers some personalization in the form of custom greetings and call forwarding, these features are fewer in number compared to those provided by competing virtual phone number services. For companies that need a lot of flexibility, this could be a problem.

• Limited Integration: When compared to other virtual phone number providers, Grasshopper's connectivity options are more limited. While it does integrate with widely used business platforms like Google Workspace and Salesforce, this is not the case for all of them. This can be a problem for companies that need specific tools or advanced integration features.

3. Talkroute

Talkroute is a virtual phone system with several useful features for improving the efficiency of company conversations. Talkroute is a virtual phone system that allows businesses to set up a local phone number and receive calls, texts, and voicemails at that number regardless of their physical location. Businesses may enhance their customer service and efficiency with the help of the system's call recording, scheduling, and screening capabilities.

Talkroute also integrates with other popular business apps like Slack and Zapier to help companies optimise their processes and boost interdepartmental communication. Talkroute is a professional and trustworthy communication system that may benefit any small business or remote worker.

Features of Talkroute

1. Call Recording: Talkroute's call recording features make it possible for organisations to save conversations for later review. With this function, firms may better assist customers, educate workers, and settle legal disputes.
2. Call Scheduling: Talkroute's call scheduling features allow companies to contact their clients at times that are most practical for them, as well as their clients.
3. Call Screening: Talkroute's call screening features provide businesses the power to select which incoming calls get answered, which go to voicemail, and which get forwarded to another number. With this, businesses will be able to better control their communications and minimise disruptions.
4. Custom Greetings: Using Talkroute's virtual phone system, companies can record their own unique greetings, complete with professional voiceovers and music, and play them to callers. Businesses can boost their credibility and client service with the help of this function.
5. Integration: Talkroute is compatible with other major business apps including Slack, Zapier, and Google Workspace through its integration features. As a result, firms may better coordinate their processes and enhance their lines of communication.

Pros of Talkroute

• Customization: In order to meet the specific requirements of each organisation, Talkroute provides a number of configuration choices for its virtual phone system. To improve their company's communication, organisations can take advantage of tools such as personalised greetings, call recording, and call scheduling.

• Integration: Talkroute is compatible with other major business apps including Slack, Zapier, and Google Workspace through its integration features. As a result, firms may better coordinate their processes and enhance their lines of communication.

• Affordability: Talkroute's plans are reasonably priced, and there are no surprises or lock-in clauses in the fine print. The system's call scheduling and recording capabilities, for example, can help firms save money by increasing productivity and decreasing headcount, respectively. To top it all off, Talkroute provides a free trial period so that businesses can try out the platform before committing to a premium plan.

Cons of Talkroute

• Limited International Coverage: Talkroute's virtual phone numbers are only accessible within the United States and Canada. For international coverage, businesses may need to switch virtual phone number providers.

• Limited Mobile App: While Talkroute does offer a mobile app, it is significantly less feature-rich than those offered by competing virtual phone number services. This can be a problem for companies that need mobile access to their virtual phone system administration.

• Limited Customer Support: Talkroute's customer service is only available during non-standard business hours, which can be troublesome for companies who need around-the-clock assistance. It has also been said that Talkroute's customer service is slow to respond to complaints.

4. Dialpad

As a virtual phone system hosted in the cloud, Dialpad provides a number of useful tools for improving the way organisations handle their communications. Dialpad provides companies with virtual phone numbers that may be used for international calling, texting, and voicemail. Businesses may enhance their customer service and efficiency with the help of the system's call-routing, call-recording, and AI functions.

In addition, Dialpad may be integrated with other common business apps like Salesforce, G Suite, and Slack to further facilitate the streamlining of processes and the strengthening of interdepartmental communication inside organisations. Dialpad provides a professional and reliable communication technology for small business owners and remote workers alike.

Features of Dialpad

1. Call Routing: Depending on the time of day, the caller ID, or the department called, Dialpad can automatically reroute incoming calls to the appropriate department or employee. This function can assist companies enhance productivity and decrease customer hold times.
2. Call Recording: Dialpad's call recording feature makes it easy for organisations to save and listen to past conversations. With this function, firms may better assist customers, educate workers, and settle legal disputes.
3. AI Assistance: Dialpad's AI assistant can transcribe calls in real time, giving users instant feedback and advice on how to improve their conversations. Maintaining efficiency and providing the best possible service to customers are both aided by this function.
4. Integration: Dialpad may be integrated with other popular business apps like Salesforce, G Suite, and Slack. As a result, firms may better coordinate their processes and enhance their lines of communication.
5. Mobile App: Dialpad provides a mobile app for managing one's virtual phone system while out and about. Notifications of incoming calls and texts, call forwarding, and text-to-voicemail are only few of the functions provided by this software. The app allows companies to maintain contact with their consumers and respond to their inquiries even when they are not physically in the office.

Pros of Dialpad

• Advanced Features: Dialpad's sophisticated features include call forwarding, call recording, and AI-powered call support. Companies can boost efficiency, output, and satisfaction with customers by using these characteristics.

• Integration: Dialpad may be integrated with other popular business apps like Salesforce, G Suite, and Slack. As a result, firms may better coordinate their processes and enhance their lines of communication.

• Scalability: Dialpad's scalability makes it suitable for businesses of all sizes, from sole proprietorships to multinational conglomerates. Because of its adaptability and personalizability, the system may be adapted to meet the specific requirements of any given firm. Dialpad additionally provides open pricing plans without any extra costs or commitments.

Cons of Dialpad

• Limited International Coverage: There is a lack of international availability for Dialpad's virtual phone numbers; they are now only offered in the United States, Canada, and the United Kingdom. For international coverage, businesses may need to switch virtual phone number providers.

• Cost: When compared to other virtual phone number providers, Dialpad's prices may seem steep. If a company's finances are tight, it may need to look elsewhere for solutions.

• Learning Curve: Dialpad's more complex functions may require training and time to master for firms that lack in-house technical competence. Companies with fewer resources to invest in employee education and development may find this particularly difficult.

5. Nextiva

Nextiva is a cloud-based virtual phone system with a number of useful features for improving the efficiency of company conversations. You may get a Nextiva virtual phone number for your business and use it to make and receive calls, SMS, and voicemails from any phone, anywhere in the globe. The system's capabilities, which include call routing, call recording, and advanced analytics, can enhance both customer service and productivity.

Nextiva also integrates with other common enterprise apps like Salesforce, Hubspot, and Microsoft Teams, which can help firms optimise their processes and foster better collaboration across teams. If you're a business owner or telecommuter, Nextiva can set you up with a high-quality phone service.

Features of Nextiva

1. Call Routing: Nextiva's call routing features allow organisations to direct incoming calls to various locations and employees based on a variety of factors, including but not limited to the time of day, the caller's ID, or the exact department from which the call originated. This function can assist companies enhance productivity and decrease customer hold times.
2. Call Recording: Nextiva's call recording feature enables organisations to save conversations for later review. With this function, firms may better assist customers, educate workers, and settle legal disputes.
3. Advanced Analytics: Nextiva's advanced analytics reveal useful information on call volume, call duration, and other parameters for enterprises. This has the potential to enhance communication within firms and hence boost output.
4. Integration: Nextiva is compatible with other business apps including Salesforce, Hubspot, and Microsoft Teams through its integration features. As a result, firms may better coordinate their processes and enhance their lines of communication.
5. Mobile App: Nextiva's mobile app makes it possible to control your virtual phone system from anywhere. Notifications of incoming calls and texts, call forwarding, and text-to-voicemail are only few of the functions provided by this software. The app allows companies to maintain contact with their consumers and respond to their inquiries even when they are not physically in the office.

Pros of Nextiva

• Advanced Features: Nextiva's sophisticated features include call routing, call recording, and advanced analytics. Companies can boost efficiency, output, and satisfaction with customers by using these characteristics.

• Integration: Nextiva is compatible with other business apps including Salesforce, Hubspot, and Microsoft Teams through its integration features. As a result, firms may better coordinate their processes and enhance their lines of communication.

• Customer Support: Nextiva's round-the-clock customer service is there for businesses whenever they need it. Several tools, including as webinars and seminars, are provided by the system to assist organisations in getting the most out of their virtual phone system.

Cons of Nextiva

• Cost: Price-wise, Nextiva may not be the best option for you if you're comparing virtual phone number providers. If a company's finances are tight, it may need to look elsewhere for solutions.

• Limited International Coverage: Nextiva's virtual phone numbers are only accessible in the US, Canada, and Puerto Rico. For international coverage, businesses may need to switch virtual phone number providers.

• Learning Curve: Nextiva's more sophisticated capabilities may have a learning curve and call for training, especially for businesses that lack in-house technological competence. Companies with fewer resources to invest in employee education and development may find this particularly difficult.

Conclusion

In conclusion, for a company serious about establishing a professional and dependable communication system, making the appropriate choice in virtual phone number provider might be a game-changer. Whether you're a sole proprietor or a telecommuter, you can pick from a number of virtual phone number services that will work for you.

We've outlined the benefits and drawbacks of several popular virtual phone number providers, including MightyCall, Grasshopper, Talkroute, Dialpad, and Nextiva. Factors like price, personalization choices, and worldwide availability should all be taken into account when settling on a virtual phone number provider. Companies may boost customer satisfaction, output, and internal communication effectiveness by selecting the best virtual phone number supplier.